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Privacy Policy
Garage Door Technicians Orange County
1. Introduction
At Garage Door Technicians Orange County, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide through our website, contact forms, or text messaging program.
By using our website or opting into our messaging program, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following information when you interact with our business:
- Name, email address, and phone number
- Service address and details regarding your garage door service request
- SMS opt-in consent and communication preferences
- Any messages or media you send to our business
We collect this data to provide accurate service, schedule appointments, and communicate with you regarding your garage door repairs or installation needs.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide customer support
- Schedule and confirm appointments
- Send updates, confirmations, and reminders related to your service
- Improve our customer experience and service operations
4. Text Messaging and Consent
By opting into our SMS program, you consent to receive messages regarding appointments, scheduling, and service updates from Garage Door Technicians Orange County.
5. How We Protect Your Information
We use reasonable administrative and technical security measures to protect your information from unauthorized access, loss, or misuse. All customer data is stored securely within our systems and is only accessible by authorized personnel who require it to perform their duties.
6. How We Handle Your Information
We do not sell, rent, or exchange customer information for marketing or promotional purposes.
We may allow limited access to subcontractors or service providers who assist in delivering services, such as customer support, scheduling, or communication. These entities are bound by confidentiality agreements and only use the information as directed by us.
Note regarding SMS Data: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.
7. Required Carrier Language
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
8. Cookies and Tracking
We may use cookies to improve website functionality and analyze visitor traffic. Cookies do not collect personal information such as phone numbers or SMS data. You may disable cookies through your browser settings.
9. Your Rights
You may request access, correction, or deletion of your personal information by contacting us. We will respond to your request in accordance with applicable laws.
10. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of our services after such changes constitutes acceptance of the revised policy.
11. Contact Us
For privacy-related questions, please contact us at:
Email: [email protected]
Phone: (951) 517-3310
Trusted by Orange County Neighbors
See why 500+ homeowners in Irvine, Newport, and Anaheim trust us with their garage doors.
Jasmine Richards
"Just had a custom garage door installed; looks stunning! Their maintenance service is top-notch too, very thorough. Highly recommend these guys for reliable, quality service."
Monica Chandler
"Switched to Garage Door Technicians after trying others. Their regular maintenance and prompt repairs really stand out. Zero hassle, garage runs smoother than ever."
Thomas Krazinski
"Late night garage door hiccup handled promptly. Quick, professional emergency service when it really mattered. Technician arrived in 45 mins."
FAQs
Your Questions Answered - Quick Solutions for Your Garage Door Needs!
How often should I have my garage door serviced?
Its recommended to service your garage door at least once a year. For frequent use, inspect sooner.
What are the signs that my garage door might need repairs?
Common signs include unusual noises during operation, slow response times, the door coming off its tracks, or failing to open or close completely. If you notice any of these issues, contact us for an assessment.
Can you replace a section of my garage door, or do I need to replace the whole door?
Yes, we can replace just a section if the damage is localized, which can be a cost-effective solution. Our technicians can assess the damage and recommend the best course of action.
What types of garage doors do you offer for installation?
We offer steel, aluminum, wood, and composite doors in various styles like traditional and contemporary.
Is it possible to upgrade my garage door opener with a newer model?
Absolutely! Upgrading to a newer model can enhance security, reduce noise, and offer smart home connectivity features.
Do you offer warranties on your services and products?
Yes, we provide warranties on both our services and the products we install.